Looking to close your Chase bank account? Whether it’s due to changing financial needs, dissatisfaction with services, or a better offer elsewhere, knowing your options makes the process much easier. This comprehensive guide simplifies every step of closing Chase checking, savings, or other accounts. From understanding the required procedures to selecting the best method for your situation, you’ll have all the tools you need to make a confident, informed decision—quickly and hassle-free.
Quick Answer:
To close your Chase bank account online, log into your Chase account and go to the Secure Message Center. Send a message stating your intent to close your account. Chase typically responds within two business days with further instructions. Make sure your account balance is $0 before initiating the request to avoid complications.
- Log in to your Chase online banking account.
- Go to the Secure Message Center.
- Send a message stating your request to close the account.
- Ensure your account balance is $0 before submitting your request.
- Wait for Chase’s response (usually within two business days) with further instructions.
- Open the Chase Mobile App and log in.
- Navigate to the Secure Message Center or help section.
- Draft and send a message requesting to close your account.
- Make sure your account has no balance or pending transactions.
- Follow any instructions provided by Chase in their response.
- Sign in to your Chase online banking account.
- Access the Secure Message Center.
- Mention in your message that you want to close your savings account.
- Confirm your account has a $0 balance.
- Wait for Chase to send instructions for finalizing the closure.
- Log into your Chase account through the website or app.
- Use the Secure Message Center to initiate your account closure request.
- Specify that you prefer to resolve the process without phone communication.
- Wait for their email response with step-by-step instructions.
If you prefer to close your account by phone, call Chase Customer Service at 1-800-935-9935.
Have your account details ready, and ensure any balance is transferred or withdrawn before calling.
- You cannot close a Chase account with a negative balance.
- First, deposit enough funds to bring your account balance to $0.
- After clearing the balance, follow the standard account closure steps online, on the app, or in person.
Chase typically does not charge a fee for closing an account unless it’s closed within 90 days of opening. In this case, a $25 fee may apply. Ensure your account is older than 90 days to avoid this fee.
Managing Your Funds Before Closure
Before initiating account closure, you’ll need to handle your remaining funds. Chase offers several ways to withdraw or transfer your money. Online transfers typically process within 1-3 business days and allow up to $25,000 daily for standard accounts, or $100,000 for Chase Private Client members.
Wire transfers provide a faster option for larger amounts, though fees apply. Domestic wires usually complete same-day, while international transfers might take several days. For smaller balances, ATM withdrawals or branch visits offer immediate access to your funds.
Remember that keeping a small balance until all pending transactions clear can help avoid overdraft issues or declined payments.
Understanding Closure Costs
While Chase doesn’t charge direct account closure fees, certain related services may incur costs during the process. Domestic wire transfers cost $25-35 per transaction, while international wires range from $40-50. Requesting physical statements or account documentation costs $6 per statement. Rush delivery for closing documentation adds another $10-15. If closing a savings account before six months, expect an early termination fee of $25. Chase Private Client and Sapphire Banking customers typically have these fees waived. Request a complete fee schedule from your branch or banker to understand potential costs for your specific situation.
Online Account Closure
The digital age has made closing bank accounts more convenient than ever. Chase’s online banking system allows account closure through their Secure Message Center, though the process isn’t instantaneous. While you can’t simply click a “close account” button, the message center provides a secure way to initiate the process. Most requests receive responses within two business days, with specific instructions tailored to your account type.
Phone Banking Option
Many prefer speaking directly with a Chase representative when closing their account. Chase’s dedicated support lines (1-877-469-0110 for US, 1-318-340-3308 for international calls) offer 24/7 assistance. Phone closure typically completes faster than online requests, often finalizing within one business day after identity verification.
In-Person Branch Closure
Walking into a Chase branch remains the most efficient closure method. Branch visits allow immediate account termination and provide the opportunity to address any complex account situations face-to-face. You’ll need government-issued identification and any account-related materials, but the process typically completes during your visit.
Mail-In Account Closure
Traditional mail requests still serve a purpose, especially for those wanting a paper trail or unable to use other methods. While this takes longer – usually 7-10 business days – it provides formal documentation of your request. Send your written closure request to National Bank By Mail, P.O. Box 36520, Louisville, KY 40233-6520.
Pre-Closure Checklist
Review these important items before closing your account:
- Transfer recurring payments (utilities, subscriptions, insurance)
- Update direct deposit information with employers
- Check for annual/semi-annual charges
- Resolve any pending fees or transactions
- Maintain minimum balance requirements until closure
- Download or request account statements
Account Types and Special Considerations
Different Chase accounts come with unique closure requirements. Joint accounts need all holders’ consent, while business accounts often require additional documentation. Savings accounts might have specific timing requirements to avoid losing interest, and some accounts may incur early closure fees if closed within six months of opening.
Credit Card and Rewards Implications
Closing your Chase bank account doesn’t automatically affect your Chase credit cards. However, if you use your checking account for credit card payments, remember to update your payment method. Any rewards points or cash back earned through your checking account should be redeemed before closure.
Post-Closure Steps
After closing your Chase account, maintaining proper documentation protects your interests. Chase provides written confirmation of closure, which you should keep for your records. Monitor your credit report in the months following closure to ensure accurate reporting, though standard account closures don’t impact credit scores.
Chase Bank Account Alternatives
Looking for options beyond Chase? Several financial institutions offer compelling alternatives with better rates and lower fees. Online banks like Ally and Capital One 360 provide free checking and savings rates above 3% APY, compared to Chase’s 0.01%. Traditional competitors Wells Fargo and Bank of America offer similar services with different advantages, while credit unions like Navy Federal provide better rates and more personalized service.
Need Expert Guidance?
Our banking specialists are here to help with your Chase account closure and finding the right alternative. Contact us for personalized assistance:
- Free consultation available
- Expert guidance on bank selection
- Account transition support
- Response within 24 hours
Frequently Asked Questions
How do I cancel my bank account?
Choose your preferred method: online through Chase’s Secure Message Center, by phone at 1-877-469-0110, in person at a branch, or by mail.
Ensure all automatic payments are transferred and maintain sufficient funds for pending transactions before canceling.
Can you close a Chase bank account online?
Yes, through Chase Online Banking’s Secure Message Center. While not instant, the process typically completes within 2-3 business days after submitting your request.
Is there a fee for closing a Chase bank account?
Most Chase accounts have no closure fees. However, accounts closed within six months of opening might incur an early closure fee. Check your specific account agreement for details.
Can I close my bank account online?
While Chase offers online closure through their secure messaging system, you’ll need active online banking access. Some account types may require additional verification or in-person visits.
Does closing a bank account hurt your credit?
Simply closing your Chase account won’t impact your credit score. However, any unpaid negative balances or fees sent to collections could affect your credit history.
Conclusion
Closing your Chase account doesn’t have to be complicated. Whether choosing online, phone, in-person, or mail options, proper preparation ensures a smooth transition. Consider your banking alternatives and timing carefully before initiating the closure process.
